Amplitudes: The Mesa Boogie Blog
Tones And Tips
ONLINE Product Registration at www.mesaboogie.com
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Many have asked for Online Product Registration... and it's finally here!
On the top of the main page at www.mesaboogie.com (see above photo) click on the link panel marked 'Dealers & Support'.
From there you'll select the link that says 'Register Your Product', it looks like this:
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On the following pages you'll be guided through a series of questions and suggestion fields that are extremely valuable to Mesa. We review ALL of your answers and suggestions. The valuable time you spend completing this helps us make your purchasing, service experience AND future Mesa Product Designs better! We really appreciate our customers taking the time to let us know how we and our dealers are doing with our products and service. Thank you!
Registering your product also makes it easier for us or Mesa Authorized Repair Stations to help you should any service needs arise. For our international customers, please contact your local distributor or the dealer where you purchased the amp. (Warranty for Mesa products OUTSIDE OF THE USA and CANADA is handled exclusively by the distributor in your country – see International Warranty below for more info).
Problems or questions? Please contact us or your local distributor in advance, to qualify and troubleshoot any issues you may be having. Most issues with Mesa products are often ONLY tube related. ALL tube replacement, in any Mesa amp, is user-serviceable – requiring no need for repairs or downtime other than replacing the faulty tube YOURSELF. ;)
Customer Service hours are Monday–Thursday, 9am–5pm, Pacific Time at 707 778 6565... Give a call and ask to speak to someone in Customer Service. If all Customer Service Reps are busy when you call, please leave a voice message and a phone number (or two) with a good time to reach you – We'll call you back! (We ABSOLUTELY return ALL calls and voice messages received as quickly as possible, generally by the end of the day or within 24 hours.
Alternately, you can email us through our contact page here. If you live in the USA or Canada, please include a phone number and a good time to call in your e-mail. Often, a phone call is a faster and better way to help you with your inquiry. For international customers, you can locate and contact your local distributor here.
INTERNATIONAL WARRANTY/SERVICE
Please note that warranties and the methods for administering warranty service may vary from country to country. Registering your Mesa/Boogie products at www.mesaboogie.com may not constitute a warranty registration in the country where you purchased your amp. Please refer to the actual Warranty policy that accompanies your product for details, instruction and limitations of the warranty for your country. Not sure of your local distributor? Click here for a worldwide search to find the distributor in your area.
MESA CUSTOMER SERVICE
We pride ourselves in exceptional customer service and in treating you, our customer and new Boogie family member, as we, ourselves, would want to be treated. We've built our reputation on it! Take advantage of the personalized care we deliver, providing you with knowledge, support and the inspiration to achieve the best tone and musical experience in the electric instruments.
Thank you for taking the time to register your products and share your Mesa experience with us. Welcome to the Mesa family!
